Returns & Exchanges
At The Homestore, we want you to love every piece you bring into your home, which is why we offer a 30-day return policy on all eligible furniture and decor. If your purchase doesn't perfectly fit your space, we are here to help with a straightforward and easy return process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
Pack with Care
Place the items in their original packaging, ensuring all hardware and assembly instructions are included to qualify for a full refund.
Label and Ship
Print your prepaid shipping label and drop the package off at any authorized carrier location or schedule a home pickup for larger furniture.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing